Introduction
Rohan Paints (“we,” “our,” “us,” or “Rohan Paints”) is committed to protecting the privacy and personal information of all users, customers, and visitors who interact with our website, advertisements, landing pages, social media platforms, WhatsApp communication, phone calls, and offline services.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with Rohan Paints through online and offline channels.
By accessing our website, filling out any form, contacting us, or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information
We may collect the following personal details when you voluntarily provide them:
- Full Name
- Mobile Number
- Email Address
- Residential or Commercial Address
- City / Location
- Type of Service Required
- Property Details (flat, bungalow, society, commercial site, etc.)
This information is collected through:
- Website contact forms
- Lead generation ads (Facebook, Instagram, Google)
- WhatsApp inquiries
- Phone calls
- Offline consultations
2. Automatically Collected Information
When you visit our website or landing pages, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referral source (Google, Facebook, Instagram, WhatsApp, etc.)
- Cookies and tracking pixels
This data helps us improve performance, user experience, and advertising effectiveness.
How We Use Your Information
We use collected information for the following purposes:
- To contact you regarding painting, waterproofing, or related services
- To provide free consultations, quotations, and site visits
- To process service requests and project execution
- To improve customer support and communication
- To send updates, offers, and follow-ups (only when permitted)
- To run targeted and remarketing ads
- To analyze website traffic and ad performance
- To comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
Advertising & Marketing Platforms
We run advertisements and campaigns on:
- Facebook & Instagram (Meta)
- Google Ads
- LinkedIn Ads
- WhatsApp Business
- Email & SMS platforms
These platforms may collect data using cookies or tracking technologies. Their use is governed by their respective privacy policies. Rohan Paints is not responsible for third-party data practices.
Cookies & Tracking Technologies
Our website may use:
- Cookies
- Pixels
- Analytics tools
Cookies help us:
- Understand user behavior
- Improve website experience
- Optimize advertising campaigns
You may disable cookies through your browser settings; however, some features may not function properly.
Data Sharing & Disclosure
We may share your information with:
- Authorized employees and service professionals
- Technology partners (CRM, hosting, analytics)
- Advertising platforms for campaign optimization
- Legal authorities if required by law
All shared data is handled responsibly and only for business purposes.
Data Security
We implement reasonable technical and organizational measures to protect your data against:
- Unauthorized access
- Misuse
- Loss
- Disclosure
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
Offline Data Collection
Information collected during:
- Site visits
- Phone calls
- Physical meetings
is treated with the same confidentiality and protection standards as online data.
User Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Opt-out of marketing communication
To exercise these rights, contact us at rohanpaint96@gmail.com.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date.
Contact Information
Rohan Paints
Shop No. 02, Aurus Society,
Veerbhadra Nagar, Baner, Pune – 411045
📞 +91 9637999126
📧 rohanpaint96@gmail.com